Giving rural communities voice at the table with local government: A case study in Ghana using community score card

November 6, 2019


Hope for Future Generations (HFFG) is working with rural communities in Tarkwa Nsuaem Municipal Area in
Western Region of Ghana; to empower citizens to do lobby and advocacy on water and sanitation. HFFG
developed Community Score Card indicators with the citizens and the local government representatives
that measure Water, Sanitation and Hygiene (WASH) service delivery and Integrated Water Resource
Management (IWRM) in communities. The Community Score Card is a participatory tool for assessment,
planning, monitoring and evaluation of these services. The objective of using a score card is to enable frank
and face to face conversation in a participatory forum that engages both service users and service providers,
and ultimately the goal is to positively influence the quality, efficiency and accountability with which services
are provided and used.

Author: Mrs. Cecilia Senoo, Mercy Amokwandoh and Theodora Kunyegbe - Hope For Future Generations (HFFG)

Location: Ghana

Language: English

Type: Research report